How to write a damn good apology

“Keep in mind that you can’t apologize your way out of being an ass.” — Jason Fried (Source)

“Sorry seems to be the hardest word.” — Elton John

Recently, I read Jason Fried’s, “How to say you’re sorry.”

The title piqued my interest because I’ve had to do my fair share of apologizing since I love to learn things the hard way.